Sales Associate

8 hours ago

Tulsa, Oklahoma, United States Mangano Defunct Full time

Job Title: Sales Associate

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Mangano Defunct. As a Sales Associate, you will be responsible for building relationships with customers, maximizing sales opportunities, and delivering an exceptional customer experience.

Key Responsibilities:

  • Business Development:
    • Achieve individual objectives and contribute to the achievement of store objectives.
    • Strive to always increase brand and product knowledge.
    • Master selling skills to satisfy customer needs.
    • Take action to maximize the sales opportunity on all categories.
  • Client Management:
    • Ensure superlative customer service standards, in order to meet customer expectations.
    • Act as brand ambassador to build relationships with new customers and VIP clientele.
    • Deliver the ultimate customer experience to increase customer loyalty.
    • Solve customer complaints in a professional and positive manner, always offering follow-up.
  • CRM:
    • Capture customer data all the time.
    • Proactively take possible actions to maintain a long-term relationship with customers.
    • Participate in the organization of in-store and promotional events, as per Shop in Charge guidelines.
  • Operations:
    • Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting, etc.).
    • Remain in compliance with operational and company policies and procedures.
    • Ensure store presentation and visual merchandising standards are maintained according to company directives.

Requirements:

  • 2 to 3 years of experience in retail luxury experience preferred.
  • Computer skills to include operation of retail point of sale system, Word, Excel, and email.
  • Strong relationships skills and ability to maintain long-term relationships with clients and community and understands the needs and changes of the market.
  • Strong teamworking and relationship skills.
  • Organization and problem-solving skills.
  • Strong verbal communication skills.
  • A positive, outgoing, high-energy personality able to thrive within a high-paced environment and being multi-tasking.

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