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Restaurant Shift Manager

2 months ago

Lancaster, Pennsylvania, United States Noodles & Company Full time
About Noodles & Company

We are a fast-casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and efficient environment. Our mission is to nourish and inspire every team member, guest, and community we serve.

Job Summary

We are seeking a skilled Restaurant Shift Manager to lead our team and drive guest satisfaction. As a Shift Manager, you will be responsible for motivating and coaching our team members to deliver exceptional customer service and maintain a clean and safe environment.

Key Responsibilities
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting the tone for a positive and productive work environment.
  • Coach and Develop Team Members: Provide guidance and support to team members to help them grow and develop in their roles.
  • Drive Guest Satisfaction: Ensure that every guest has a positive experience, from greeting to checkout.
  • Maintain a Clean and Safe Environment: Ensure that the restaurant is clean, safe, and well-maintained at all times.
  • Manage Inventory and Supplies: Monitor and manage inventory and supplies to ensure that we have what we need to deliver exceptional service.
  • Operate Point of Sale System: Accurately operate the point of sale system to process transactions and manage cash handling.
  • Manage Scheduling and Timekeeping: Manage scheduling and timekeeping to ensure that we have the right team members in place to deliver exceptional service.
Requirements
  • Previous Management or Leadership Experience: A minimum of 1 year of experience in a management or leadership role, preferably in the food service industry.
  • Customer Service Experience: A minimum of 1 year of experience in customer-facing role, preferably in the food service industry.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with team members and guests.
  • Ability to Lift 55 Pounds: Ability to lift 55 pounds, with or without reasonable accommodation.
What We Offer
  • Competitive Pay: Competitive hourly rate, with opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) Plan: 401(k) plan with employer match.
  • Opportunities for Advancement: Opportunities for advancement and career growth within the company.