Operations Analyst
4 weeks ago
At SDI, we're seeking a skilled Operations Analyst to join our team. As a key liaison between our operations and clients, you'll play a crucial role in ensuring client satisfaction and delivering exceptional service.
Key Responsibilities:- Collaborate with the purchasing department to ensure timely delivery of parts to client sites.
- Manage production planning, tracking daily, weekly, monthly, and outage work, and reporting the status of all work at the client site.
- Analyze match exception reports and identify the root cause of errors.
- Develop and implement action plans to resolve issues.
- Conduct inventory analysis and reconciliation of cycle counting events.
- Communicate delivery expectations to clients.
- Manage Best-In-Class (BIC) corrective action plans.
- Oversee Vendor Managed Inventory (VMI) programs.
- Provide backup support to the Site Manager.
- High school diploma.
- Supervisory and project management experience highly preferred.
- Ability to lift weights up to 50 pounds unaided and higher weights using equipment.
- Advanced knowledge of Microsoft Office software and familiarity with warehouse ERP software.
- Past experience working in a maintenance or repair environment.
- Content working in an industrial environment with exposure to heat, noise, and dirt.
- Outstanding customer service skills.
We're proud to be an equal opportunity employer committed to inclusion and diversity. We offer a range of benefits, including health insurance, training and development opportunities, vacation time, and a 401K plan. If you're passionate about delivering exceptional service and working in a dynamic environment, we encourage you to apply.
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