Food Service Associate

2 days ago


Aspen, Colorado, United States Hotel Jerome Full time
Job Summary

Hotel Jerome is seeking a skilled Food Runner to join our dynamic team. As a Food Runner, you will play a vital role in ensuring the smooth delivery of orders from the kitchen to our guests' tables, providing an exceptional dining experience.

Key Responsibilities
  • Communicate effectively with the kitchen and front-of-house teams to ensure seamless order delivery.
  • Ensure all orders are completed accurately, on time, and with the correct priority.
  • Perform finishing touches on completed dishes, such as adding garnishes and removing smudges.
  • Assist servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner.
  • Relate with guests about their needs, satisfaction with beverages, and ensure a consistently caring and high-quality service.
  • Operate, maintain, and properly clean all restaurant equipment and fittings.
  • Ensure the expediting area and restaurant outlets are tidy, organized, and well-stocked at all times.
  • Ensure food is served in accordance with safety standards (e.g., proper temperature).
  • Check in with guests upon delivery of dishes and ensure they have everything they need.
Requirements
  • Prior experience in customer service or a similar role, preferably in a luxury setting.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Ability to communicate in English.

Auberge Resorts Collection offers a comprehensive benefits package, including paid time off, sick and safe time, medical, dental, and vision healthcare plans, 401(k) plans with employer contribution, health and flexible spending account programs, employee assistance program, and company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.



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