Data Governance Manager

1 week ago

Charlotte, North Carolina, United States Bank of America Full time

About the Role

The Data Management Governance Manager will play a critical role in supporting the Global Operations organization by executing controls and governance routines to ensure adherence to the Enterprise Data Management Standards. This role will also be responsible for driving strategic initiatives aligned with the Global Operations Data Strategy and Enterprise Data Strategy and Governance.

Key Responsibilities

  • Collaborate with Line of Business partners, including Compliance, Audit, and Risk, to understand needs and develop data solutions.
  • Identify gaps in data management standards adherence and work with partners to develop plans for resolution.
  • Analyze emerging needs for data to address risk, regulatory, or business enablement priorities and plan for interim and target state solutions.
  • Monitor key performance indicators and internal controls in accordance with established thresholds, standards, and policies.
  • Align with Enterprise Data Management (EDM) Standards and execute controls across Global Operations (GO), including building, delivering, and monitoring data controls.
  • Liaise with GO LOBs, Technology, DQCE team, and other stakeholders to communicate control status and escalate issues.
  • Operate with risk and process management discipline, understanding implications to the organization's ability to mitigate risk and potential impacts on multi-team metrics.
  • Maintain procedures and documentation for assigned responsibilities.
  • Operate in a highly matrix organization, supporting GO data community, GCOR, Audit, and EDSGO as needed.

Requirements

  • 5+ years of Financial Services industry experience.
  • Strong problem-solving, conceptual thinking, attention to detail, and sense of urgency.
  • Ability to manage through ambiguity and agile to process change.
  • Excellent verbal and written communication skills and presentation skills.
  • Ability to build relationships, communicate effectively, and influence others.
  • Proficiency in Microsoft Office – PowerPoint, Excel, Outlook, Visio, and SharePoint.
  • Self-starting, organized, proactive, and requiring minimal management oversight.
  • Time management, analytical, and organizational skills.

Desired Qualifications

  • Previous experience/exposure to Data/Records, Controls, and/or Enterprise Data Management Standards.
  • Process improvement experience and training.
  • Previous Bank of America experience or strong Bank of America network.
  • Ability to manage through ambiguity and agile to process change.
  • Excellent verbal and written communication skills and presentation skills.
  • Ability to build relationships, communicate effectively, and influence others.

Skills

  • Data Management.
  • Data Modeling.
  • Data Quality Management.
  • Reporting.
  • Data Governance.
  • Product Management.
  • Project Management.

Work Schedule

1st shift (United States of America)

Hours Per Week

40

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