Optical Sales Professional

2 weeks ago

Littleton, Colorado, United States National Vision Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at National Vision. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Sell, fit, and dispense eyewear to customers, meeting National Vision's sales and company objectives.
  • Adhere to National Vision's Code of Conduct to maintain a professional and productive environment.
  • Work to bring National Vision's Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
  • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Notify customers when orders are ready or of any delays.
  • Assist customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
  • Maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis.
  • Ensure inventory control and loss prevention procedures are followed at all times.
  • Maintain visual merchandising according to Brand and Company Standards.
Requirements
  • 1+ years related experience or training in retail/customer service preferred.
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
  • In some locations, bilingual abilities preferred.
  • Ability to give instruction in a clear and concise manner to customers.
  • Ability to interact with all levels of employees in a courteous, professional manner at all times.
About National Vision

National Vision is a leading optical retailer with a strong commitment to providing quality eye care and eyewear to our customers. We believe in fostering a positive and inclusive work environment, and we offer a comprehensive benefits package to our associates, including competitive compensation, health and dental insurance, 401k retirement savings, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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