San Antonio Patient Care Professional

2 days ago

San Antonio, Texas, United States HCA Full time
About Us
HCA Healthcare is the nation's leading provider of healthcare services, committed to delivering high-quality patient care and excellent customer service. Our commitment to ethics and integrity has earned us recognition as one of the World's Most Ethical Companies by the Ethisphere Institute.

We are proud to be a co-owner and operator of Methodist Healthcare Ministries, serving the San Antonio community for over 170 years. Our mission is to provide innovative, patient-centered care that advances the agenda of unparalleled patient service.

Job Summary:
The Patient Care Technician will deliver high-quality, patient-centered care by performing delegated basic patient care services related to common nursing functions and activities of daily living. Under the supervision of the registered nurse (RN), the PCT will assist the nursing staff in providing patient care in accordance with their skills/training and the needs of the Department.

Responsibilities:
  • Participate in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.
  • Obtain and record initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, blood glucose levels, intake and output, and calorie counts.
  • Document observations, interactions, patient responses to performed activities, and any physical or behavioral changes at time of occurrence. Report observations of individual patients to the RN/Team Leader.
  • Assist with mobility by regular turning and positioning, dangling, and ambulating patients. Assist with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assist with discharges. Demonstrates proper body mechanics.
  • Provides or assists with non-medicated support care, including non-sterile dressing changes, skin protection, application of heat or ice, and venous compression devices.
  • Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.
  • Retrieves medication from pharmacy, storage room, or tube system and delivers to licensed staff member as instructed.
  • Assists with patient preparation for surgery or other procedures.
  • Orients patients/families/caregivers to room and hospital routine.
  • Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.
  • Performs hourly rounding and responds promptly to call lights and patient requests. Strives to anticipate patient needs and resolve them proactively.
  • Follows patient and employee safety/security policies and protocols, including hand hygiene, use of universal precautions, use of personal protective equipment, and adherence to isolation procedures.
  • Prepares and maintains clean, hazard-free patient rooms. Empties trash and removes soiled linens.
  • Assists with post-mortem care.
  • Assists in the setup, removal, and cleaning of equipment. Identifies malfunctioning equipment and initiates repairs.
  • Performs clerical work as needed, including assembling and maintain charts, filing, answering and transferring phones, and relaying messages.
  • Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
  • Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
  • Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications.
  • Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
  • Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
  • Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
  • Assists with orientation of new personnel as directed. Serves as a positive role model and resource for peers.
  • Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high-quality care to the patients served.
  • Monitors unit and individual patient rooms to assess availability of supplies. Restocks to optimum levels as instructed.
  • Utilizes charge system for supplies and equipment.

Additional Requirements:
  • Supports the mission and vision of the Methodist Healthcare System. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
  • Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.
  • Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues, and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules, regulations, or the Code of Conduct itself.
  • Completes other duties as assigned.

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