Retail Sales Associate

7 days ago


Brooklyn, New York, United States P.F. Candle Co. Full time
Job Title: Retail Sales Associate

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at P.F. Candle Co. in Williamsburg.

Job Summary

The Retail Sales Associate will serve as the face and voice of our company, engaging with customers to deliver a unique fragrance experience. This role requires excellent communication skills, a passion for customer service, and a strong understanding of our products and values.

Key Responsibilities
  • Customer Service: Greet customers with a warm and friendly demeanor, create a welcoming environment, and engage in meaningful conversations to understand customer needs and offer product suggestions.
  • Sales & Product Expertise: Utilize strong sales techniques to upsell or cross-sell products, ensure a seamless checkout process, and stay informed about all products to communicate their unique selling points effectively.
  • Store Presentation & Experience: Maintain a clean and organized storefront, assist with inventory management, and organize back stock and storage areas to ensure efficiency and easy access to merchandise.
  • Administrative Support: Assist with opening and closing duties, contribute to marketing initiatives, and assist with in-store events and activations.
Requirements
  • Prior experience in retail or customer-facing roles is preferred.
  • Must be able to work flexible hours, including weekends and holidays.
  • Excellent communication skills founded on honesty and transparency.
  • Ability to work collaboratively and independently while managing time efficiently.
  • Strong interpersonal skills with a focus on delivering exceptional customer experiences.
Benefits
  • Paid vacation and sick leave.
  • Subsidized health care.
  • 401(k) plan options.
  • Commuter benefit contributions.
  • Payday product.
  • Employee discounts.


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