Account Management Specialist

2 weeks ago


Powell, Ohio, United States Bridge Credit Union Full time
About the Position:

We are seeking a skilled and results-driven professional to fill the role of Account Management Specialist at Bridge Credit Union. This is a full-time position that offers a competitive salary and excellent benefits package.

Job Summary:

As an Account Management Specialist, you will be responsible for providing exceptional member service in a call center environment. You will handle a variety of transactions, including deposits, withdrawals, loan payments, and account inquiries.

Key Responsibilities:
  • Manage member accounts and resolve any issues that may arise
  • Process financial transactions accurately and efficiently
  • Balance daily transactions and reconcile cash totals
  • Assist members with account maintenance duties and respond to their questions regarding Credit Union services
  • Actively cross-sell Credit Union services to promote member growth and satisfaction
Requirements:
  • Bachelor's degree or equivalent experience required
  • Excellent communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Strong analytical and problem-solving skills
What We Offer:
  • Salary range: $48,000 - $58,000 per year
  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) plan with up to 5% match
  • Vacation time and paid holidays
  • Opportunities for career advancement and professional growth


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