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Branch Operations Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Teller Supervisor at First Interstate Bancsystem Inc. As a key member of our branch operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our teller transactions in both the lobby and drive-up locations.
Key Responsibilities- Manage daily teller transactions and ensure accurate and efficient processing
- Develop and maintain strong relationships with clients through proactive communication and problem-solving
- Collaborate with colleagues to achieve business objectives and improve customer satisfaction
- Stay up-to-date with banking regulations and industry developments to ensure compliance and best practices
- Proven experience in a similar role with a strong track record of customer service and team leadership
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
- Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects
- Ability to work in a fast-paced environment and adapt to changing priorities
