Case Manager

3 weeks ago

San Diego, California, United States Salvation Army Full time
Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Salvation Army is seeking a skilled Case Manager to join our team in providing intensive case management services to individuals in need. The successful candidate will be responsible for evaluating the ongoing needs of residents, developing achievable goal plans, and providing follow-up to ensure successful discharge from our residential program. Essential Functions
  • Direct Client Contact / Case Management: Assess the individual's needs and assist in developing case plans to include goals and objectives.
  • Make appropriate referrals to other agencies and services as necessary.
  • Provide follow-up to ensure that referrals are completed, tracking and documenting progress of residents.
  • Facilitate communication and coordination of services between care / service / support providers.
  • Empower the resident to problem solve to achieve measurable outcomes.
  • Promote resident self-advocacy and self-determination.
Service Documentation and Evaluation Maintain thorough, accurate records of case management activities with every program participant. Document and maintain current information on services provided and funds spent in the Homeless Management Information System (HMIS). Communicate regularly with other staff via email, incident reports, and briefings. Effectively utilize case conferencing and supervision to support case management work. Working Conditions Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to lift 40 lbs. Ability to grasp, push, pull objects such as files, file cabinets, drawers, and reach overhead. Ability to operate computer, fax, and telephone. Minimum Qualifications
  • Bachelor's degree in a behavioral science-related field such as social work, sociology, or psychology, preferred.
  • Minimum two (2) years of experience working in a residential program for homeless families preferred.
  • Minimum two (2) years of case management experience.
Skills, Knowledge & Abilities
  • Ability to provide case management services, including resources, tools, and counseling to assist residents in achievement of their case plan goals.
  • Must be detail-oriented with strong organizational and time management skills.
  • Must possess strong oral and written English communication skills.
  • Must possess strong listening, critical thinking, and problem-solving skills.

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