Paint Specialist
4 days ago
We are seeking a highly skilled and customer-focused Paint Specialist to join our team at O'Reilly Auto Parts. As a Paint Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing expert advice on paint and body products, and ensuring a seamless customer experience.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Offer expert advice on paint and body products, including color matching and product selection.
- Work closely with customers to develop strong relationships and identify opportunities for growth and improvement.
- Manage inventory, including checking in and putting up stock, completing monthly cycle counts, and working with the Store Manager to add new products and remove dead inventory.
- Implement a weekly call schedule and call summary to be reviewed by the Store Manager, and submitted monthly to the District Manager.
- Assist and train other store Team Members in PBE sales and technical questions.
- Maintain a close relationship with all PBE Contracted Customers and report to Store Manager, TSM, and RFSM/PBE SR when needed on contract status or issues.
- Keep up with PBE industry news, processes, and products, including EPA & OSHA regulations and compliance that impact your store and customers.
- Strong communication skills, both verbal and written.
- Ability to quickly match alphanumeric sequences.
- Ability to provide outstanding, friendly, and professional customer service.
- Must be able to multitask, handling customers on the phone and in the store at the same time.
- Desired: Automotive paint and body knowledge or experience, technical schooling, fluency in multiple languages (Spanish is highly desired).
- Competitive wages and paid time off.
- Stock purchase plan and 401k with employer contributions starting day one.
- Medical, dental, and vision insurance with optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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