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IT Operations Intern

2 months ago

Chattanooga, Tennessee, United States Dover Corporation Full time
Job Summary

We are seeking a highly motivated and detail-oriented IT Operations Intern to join our team at Dover Corporation. As an IT Operations Intern, you will be responsible for providing technical support and assistance to our IT department.

Key Responsibilities
  • Configure and deploy PCs, laptops, and other hardware to ensure seamless operation.
  • Maintain and order IT assets to ensure optimal performance.
  • Diagnose and resolve technical hardware and software issues in a timely manner.
  • Document assigned issues and resolutions in our help desk software.
  • Add and/or change network user accounts and passwords to ensure secure access.
  • Assist with email account issues and questions to provide excellent customer service.
  • Manage user network VPN access to ensure secure remote connections.
  • Travel up to 10% to support our business operations.
Requirements
  • Working towards a Bachelor's Degree in IT or a related field.
  • Strong communication, interpersonal, and analytical skills.
  • Proficiency in Microsoft Office tools, such as Excel, Word, and Outlook.
  • Basic understanding of computer networking and corporate domains.
Preferred Qualifications
  • Experience with IT asset management and help desk software.
  • Knowledge of network security and VPN protocols.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is dedicated to providing excellent customer service and support, and we are looking for someone who shares our values and is passionate about delivering high-quality results.

How to Apply

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].