Security Systems Service Technician

1 week ago

Punta Gorda, Florida, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Security Systems Service Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for designing, installing, and servicing integrated security and fire systems, as well as providing technical support and training to our customers.

Key Responsibilities
  • Design, install, and service integrated security and fire systems, including access control, video surveillance, and alarm systems.
  • Provide technical support and training to customers on the use and maintenance of our systems.
  • Troubleshoot and repair system issues, including locating and clearing trouble with damaged equipment or wiring.
  • Coordinate testing and final acceptance of systems with customers, police, fire, or other agencies as required.
  • Ensure proper application of systems products to meet customer requirements.
  • Develop and provide training and technical support tools for users with varying levels of IT, security, and fire knowledge and competence.
  • Construct and maintain up-to-date and accurate documentation of security, fire, and network configurations, diagrams, and programming records.
Requirements
  • Associates degree preferred or equivalent work experience.
  • Variety of security, fire, and communication manufacturer product certifications.
  • State and local certifications as required.
  • Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control, and Close Circuit Television training courses.
  • Experience with software house, American dynamics, Bosch, DMP, and other enterprise-level access control systems, CCTV, and IP video systems.
  • Experience with and solid working understanding of Cisco switches, routers, IOS software, and diagnostics.
  • Knowledge of building, configuring, and troubleshooting campus networks and remote access networks using Cisco Catalyst multi-layer switching technologies over high-speed Ethernet and Cisco routers connected to wired and wireless LANs.
  • Client/server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.
  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications.
  • Interpret/read blueprints, building plans, electrical, schematics, and sprinkler/fire plans in order to complete equipment installations, repairs, inspections, and clear troubles.
  • Ability to occasionally travel out of town to customer locations and training.
  • Must be available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for integrated applications.
Preferred Qualifications
  • Cisco certifications (CCNA or higher) and SE or FE, MCSE preferred unless required for a customer need than this would be required.
  • NICET fire level 1 and 2 required, 3 preferred.
  • NICET access control and close circuit TV preferred.

Johnson Controls International is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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