Security Systems Technician

6 days ago

Punta Gorda, Florida, United States Johnson Controls International Full time
Job Title: Security Service Technician V

We are seeking a highly skilled Security Service Technician V to join our team at Johnson Controls International. As a key member of our organization, you will be responsible for designing, installing, and servicing integrated security systems, including fire, video surveillance, and access control solutions.

Key Responsibilities:
  • Design, install, and service integrated security systems, including fire, video surveillance, and access control solutions.
  • Complete system and network programming as required.
  • Locate and clear trouble with damaged equipment or wiring, readjust equipment, repair or replace inoperative equipment, and test for proper operation.
  • Maintain a positive liaison between Tyco IS and the customer to ensure proper communication is filtered through the Tyco IS and the customer organization while maintaining a high degree of professionalism and customer satisfaction.
  • Coordinate testing and final acceptance of system/application with the customer, police, fire, or other agencies as required.
  • Ensure proper application of systems products to meet customer requirements.
  • Responsible for engineering, configuration, installation, maintenance, and support of data/video communication networks, including wireless and IP solutions.
  • Develop and provide training and technical support tools for users with varying levels of IT, Security, and Fire knowledge and competence.
  • Construct and maintain up-to-date and accurate documentation of security, fire, and network configurations, diagrams, and programming records.
Requirements:
  • Associates Degree preferred or equivalent work experience.
  • High School Diploma required.
  • Variety of Security, Fire, and communication manufacturer product certifications.
  • State and Local Certifications as required.
  • Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control, and Close Circuit Television training courses.
  • Have the aptitude and/or years of experience capable of designing, installing, inspecting, and repairing integrated systems/applications.
  • Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV, and IP video systems.
  • Have the aptitude and experience in wireless and LAN/WAN network engineering using Cisco products, including Layer 2/3 Switches and Routers.
  • Experience with and solid working understanding of Cisco switches, routers, IOS software, and diagnostics.
  • Good working knowledge of required technical hardware, such as Cisco Routers, CSU, DSU, bridges, multiplexers, servers, and switches; knowledge of building, configuring, and troubleshooting campus networks and remote access networks using Cisco Catalyst multi-layer switching technologies over high-speed Ethernet and Cisco routers connected to wired and wireless LANs.
  • Excellent oral and written communication skills.
  • Excellent organizational skills.
  • Manage multiple tasks and resources.
  • Client/Server diagnostic support skills to understand how applications communicate within LAN/WAN/MAN networks and over the Internet.
  • Good understanding of IP Backbone Architecture, TCP/IP protocol.
  • Strong analytical and troubleshooting skills.
  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.
  • Possess a high level of PC literacy.
  • Must possess advanced knowledge of designing, installing, inspecting, and repairing integrated systems/applications.
  • Ability to work independently or in a team environment.
  • Interpret/read blueprints, building plans, electrical, schematics, and sprinkler/fire plans in order to complete equipment installations, repairs, inspections, and clear troubles.
  • Must have a valid driver's license.
  • Ability to occasionally travel out of town to customer locations and training.
  • Ability to pass government background investigations when required.
  • Must be available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for integrated applications.
Preferred Qualifications:
  • Project Management will be an optional requirement.
  • Fire and Project Management will be an optional requirement.
  • Cisco Certifications (CCNA or higher) and SE or FE, MCSE Preferred unless required for a customer need than this would be required.
  • NICET Fire Level 1 and 2 required, 3 preferred.
  • NICET Access Control and Close Circuit TV preferred.

Johnson Controls International is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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