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Network Operations Center Specialist

2 months ago


Lorton, Virginia, United States Zachary Piper Full time
Job Title: Network Operations Center Technician

Zachary Piper Solutions is seeking skilled professionals to support the hybrid cloud infrastructure and applications. As a member of the NOC Operations team, you will play a crucial role in monitoring and responding to incidents, escalations, and providing exceptional customer service.

Key Responsibilities:
  • Respond to incidents, escalations, and provide customer service support in the 24x7 hybrid cloud infrastructure
  • Perform network tasks, such as port changes, activations, and VLAN assignments
  • Utilize incident response tools for network diagnoses and issue remediation ranging from tiers 1 - 3
  • Improve operational efficiency through automation tools and scripts
Requirements:
  • Active TS/SCI clearance
  • Bachelor's degree in Computer Science or 2+ years of hands-on experience
  • DoD 8570 IAT Level 2 certification (CompTIA Security+)
  • Experience with incident response tools
  • Flexibility in shift hours and availability for on-call support
Benefits:
  • $70,000 - $120,000 (Depending on experience)
  • Benefits including medical, dental, vision, 401k
  • Holidays and paid time off