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Network Operations Center Specialist
2 months ago
Zachary Piper Solutions is seeking skilled professionals to support the hybrid cloud infrastructure and applications. As a member of the NOC Operations team, you will play a crucial role in monitoring and responding to incidents, escalations, and providing exceptional customer service.
Key Responsibilities:- Respond to incidents, escalations, and provide customer service support in the 24x7 hybrid cloud infrastructure
- Perform network tasks, such as port changes, activations, and VLAN assignments
- Utilize incident response tools for network diagnoses and issue remediation ranging from tiers 1 - 3
- Improve operational efficiency through automation tools and scripts
- Active TS/SCI clearance
- Bachelor's degree in Computer Science or 2+ years of hands-on experience
- DoD 8570 IAT Level 2 certification (CompTIA Security+)
- Experience with incident response tools
- Flexibility in shift hours and availability for on-call support
- $70,000 - $120,000 (Depending on experience)
- Benefits including medical, dental, vision, 401k
- Holidays and paid time off