Senior Quality Assurance Specialist
1 week ago
About This Role:
This role requires a seasoned Quality Engineer who can influence process and planning decisions with knowledge and explanations of Quality Engineering policies, practices, and procedures. As a key interface between the service, sales/marketing, and manufacturing functions, you will be responsible for protecting and driving external performance key quality metrics.
Key Responsibilities:
- Responsible for protecting and driving external performance key quality metrics such as Claim Count, Standard Warranty, and Customer Escapes PPM
- Work closely with the service, sales, marketing, and manufacturing functions to ensure high-quality products and services
- Support analysis of plant customer claims and triage internal and external corrective actions
- Establish a customer bilateral continuous improvement culture and prompt communication with Carrier Commercial Services and Technical Service Managers for field operation opportunities
Qualifications:
- Bachelor's Degree in Mechanical, Manufacturing, or Industrial Engineering
- 3+ years of experience in Quality Management, Continuous Improvement, Operational Excellence, or Operations within a manufacturing facility
Salary Range:$130,000 - $160,000 per year
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