Siebel Developer

ERCOT is a dynamic and innovative company that provides a platform for employees to work together to build the future of the Texas power grid and wholesale market using the latest technologies and resources.

We are committed to fostering diversity and inclusion at all levels of our company, and we recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success.

A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

We are seeking an experienced Application Developer with prior experience in administrating and developing applications in Siebel CRM. The ideal candidate will have multiple years of experience developing customized applications using eScript and VBScript of Siebel IP17 and above.

The position will involve writing custom code, testing, and end-to-end integration with other systems. You will be part of a talented software team that works on mission-critical applications and are expected to provide creative solutions for problems.

• Review Requirements Document with Business teams.
• Coordinate and deliver on all tasks related to Application design, installation configuration, administration Siebel application across all environments.
• Complete and submit migration control documentation and support migration activities.
• Coordinate with other teams at ERCOT for Connectivity, Version/Patch Update, Upgrade and Database activities.
• Conduct and document unit tests and support integration testing.
• Provide operational support and help business team by writing ad-hoc queries.

• Must have prior experience in developing customized solutions and writing code based on business requirements in a high-volume Siebel environment using eScript and VB Script.
• Should be able to translate business requirements into creative technical solutions.
• Must understand Siebel architecture and framework capabilities, including understanding Gateway Server, Enterprise Server, and Siebel Server.
• Ability to debug issues related to Siebel enterprise and servers.
• Must have extensive experience and knowledge with performance tuning of Siebel implementations.
• Must have prior experience with different areas of Siebel such as Service Request/Activity with attachments, List of values, Workflows, Scripts for production and non-production environments.
• Experience with Siebel EAI integrations (Web services, JMS).
• Migration and Deployment of Siebel Objects from one environment to upgraded environment.
• Working knowledge of Siebel authentication methods (LDAP, SSO, ADSI).
• Good understanding of Scope of variables – Global vs Local.
• Team-player with an ability to work collaboratively with other team members.
• Strong problem-solving and communication skills.

• Requires minimum 5 years of progressively responsible experience in Application Development with Siebel IP17 or above in the following areas:
• VB Script and eScript (Preferred).
• Service Request/Activity with attachments, List of values, Workflows (Preferred).
• EAI Integration (Web Services & JMS) (Preferred).
• Install and configure Siebel system using Oracle database (Preferred).
• Siebel Architecture – Gateway Server, Enterprise Server, Siebel Server (Preferred).
• Working with Tomcat (Preferred).

Bachelor's degree in Computer Science is required, or related field, or an equivalent combination of education and experience is required.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information, or any other protected category under federal, state, or local law.