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Service Team Member

1 month ago

Chicago, Illinois, United States Small Cheval Hyde Park Full time
Job Overview

Small Cheval Hyde Park, a neighborhood restaurant with a passion for delivering exceptional guest experiences, is seeking a dedicated and experienced Service Team Member to join our team.

As a Service Team Member, you will be responsible for creating a memorable and enjoyable experience for our guests, ensuring that every interaction exceeds their expectations.

We are looking for a team player who is passionate about providing genuine hospitality, actively contributing to a collaborative and positive workplace culture.

Key Responsibilities:

  • Anticipate and meet the needs of our guests, ensuring a seamless and enjoyable dining experience.
  • Respond knowledgeably to questions about the restaurant and menu, showcasing your expertise and enthusiasm.
  • Use tact and good judgment when dealing with guest challenges, responding with patience and courtesy.
  • Ensure all Steps of Service are completed for each guest, including placing the order, delivering food and beverage, and checking in throughout the meal.
  • Operate all necessary tools and equipment, including the POS system, Small Cheval Guest App, and Small Cheval Gift Cards.
  • Prepare cocktails, draft beers, and ice cream products for guests according to the Hogsalt Recipe Index.
  • Assist with prep & general store organization, as well as maintaining store cleanliness.

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, a 401(k), commuter benefits, dining rewards, and paid time off.

Requirements:

  • At least 1 year of experience working in a high-volume restaurant environment, with experience as a server, barista, or bartender a plus.
  • Must have open availability, including evenings, weekends, and holidays.
  • Must be able to frequently lift and carry up to 50 lbs.
  • Must be positive, collaborative, and committed to healthy communication and quality work.
  • Valid Food Handler & Basset certifications are required for this role.
  • Kitchen/Culinary experience is a plus.

Small Cheval Hyde Park is an equal opportunity employer, committed to creating a diverse and inclusive workplace culture.