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Parking Cashier Blue Grass Airport

2 months ago

Lexington, Kentucky, United States Reimagined Parking Full time
Parking Cashier Job Description

We are seeking a skilled and customer-focused Parking Cashier to join our team at Blue Grass Airport. As a Parking Cashier, you will be responsible for operating a specified parking lot, performing cash transactions, and providing exceptional customer service.

Key Responsibilities:
  • Process cash transactions with accuracy and precision
  • Manage cash and tickets efficiently
  • Prepare cash control/summary sheets with accuracy and neatness
  • Report overages and shortages
  • Plan ahead to have adequate change on hand
  • Complete Reimagined documents accurately and neatly
  • Maintain a clean and organized work environment
  • Clean and organize the interior of the booth
  • Ensure signage and equipment are wiped down and free of vandalism
  • Walk through the parking lot and pick up excess garbage
  • Secure cash and control sheets before leaving the booth
  • Report odd occurrences or strange persons on the lot to the supervisor
  • Be punctual and ensure timecards are punched at the beginning and end of the shift
  • Adhere to the Reimagined Parking dress code
  • Resolve customer complaints quickly and efficiently
  • Provide exceptional customer service
  • Greet arriving and departing guests in a friendly and courteous manner
  • Use respectful communication to assist guests with their questions and concerns
  • Issue and collect visitor parking tickets
  • Match visitor ticket forms when original tickets cannot be located
  • Complete shift/daily reconciliation of receipts, cash, and charges
  • Perform revenue drops following specific location procedures
  • Maintain a clean, orderly, and safe work area
  • Answer the telephone in a prompt and courteous manner
  • Report accidents, incidents, or safety concerns to the supervisor
  • Communicate professionally with guests, clients, and teammates
Requirements:
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Ability to learn quickly and use sound decision-making to thrive in fast-paced environments
  • At least 18 years of age
  • Basic math skills
  • Experience with cash handling is an asset
  • Previous customer service experience is preferred
Benefits:
  • Comprehensive Medical, Dental, and Vision Plans
  • Life and Disability Insurance
  • 401K Plan with Generous Employer Match and Immediate Vesting
  • Generous Paid Time Off (PTO)