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Field Service Technician

2 months ago

TX United States Simpatico Systems, LLC Full time
Job Overview

Simpatico Systems, LLC is seeking an experienced Field Service Technician to join our team. As a key member of our team, you will be responsible for installing and repairing security, life safety, audio, and video equipment at customer sites.

Key Responsibilities
  • Install, service, troubleshoot, repair, and perform maintenance on products and equipment at customer sites.
  • Keep track of service calls via company-provided tools, including products serviced, work performed, hours, and parts utilized.
  • Maintain an accurate parts inventory to ensure a first-time fix.
  • Demonstrate and train customers on proper equipment usage.
  • Communicate with management regarding customer satisfaction, potential sales opportunities, and recurring problems.
  • Perform other tasks as needed.
Requirements
  • Valid driver's license and clean driving record.
  • Highly organized, strong interpersonal skills, and ability to work independently.
  • General knowledge of electronics required.
  • Willingness to obtain or have a State License as required (dependent on state).
  • Mechanical aptitude and ability to use hand and power tools.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual positions, such as climbing ladders, scaffolding, and high-lift equipment up to 40 feet.
  • Ability to travel and work overtime as needed.
Preferred Qualifications
  • Previous experience in alarm, surveillance, fiber, electrical, and/or other low-voltage fields.
  • Associate degree in Electronics and/or Networking, or technical military equivalent.
  • Ability to perform service on multiple integrated solutions.
Equal Opportunity Employer

Simpatico Systems, LLC is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment.