Customer Service Representative
1 week ago
Are you ready to take your career to the next level? Hired by Matrix is a leading talent solutions provider that connects candidates with top companies across various industries. We're excited to offer a unique opportunity for a Customer Service Representative to join our client's global financial institution.
Key Responsibilities:- Handle incoming phone calls regarding service inquiries on accounts with high accuracy and efficiency.
- Respond to calls while consistently meeting key department performance metrics.
- Provide functional support for Cash Management products and services, online platforms, and general account or financial related inquiries.
- Deliver World-Class Service with a high level of professionalism, career drive, and commitment.
- Preference for a college degree or previous contact center experience.
- Ability to contribute in a fast-paced, team-oriented environment.
- Aptitude to multitask and adjust quickly to change in a busy financial service center.
What We Offer:
- Competitive salaries and benefits.
- A 401k option with a company match after one year.
- A dynamic and supportive work environment.
About Us:
Hired by Matrix has been improving candidates' lives with exciting job opportunities since 1986. We're proud to be certified as a Woman-Owned Business Enterprise and a Woman-Owned Small Business. Connect with us on LinkedIn to learn more about how HbM can change your career.
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