Service Advisor Assistant

1 week ago


Winona, Minnesota, United States Dahl Automotive Full time
Service Advisor Assistant

At Dahl Automotive, we value our team members and strive to create a positive and supportive work environment. As a Service Advisor Assistant, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Answer guest calls and schedule service appointments in a timely and efficient manner.
  • Assist with greeting service guests, answering questions, and providing updates on their vehicle service.
  • Follow up with service guests who do not show up for their appointments and provide updates on their vehicle service.
  • Communicate with guests and advisors to ensure their needs are met.
  • Drive vehicles to and from service lanes, service stalls, and parking lots as needed.
  • Assist advisors and the service manager with various service and administrative tasks.
Requirements:
  • Previous customer service experience.
  • Excellent teamwork and communication skills.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Ability to work independently and stay on task.
  • Valid driver's license and clean driving history.

We offer a competitive benefits package, including paid time off, medical, dental, vision, 401(k) with automatic 3% company contribution, life insurance, disability insurance, accident insurance, and discounts on vehicles and services. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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