Retail Sales Associate

7 days ago


Victoria, Texas, United States Lowe's Companies Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring that our customers have an outstanding shopping experience.

Key Responsibilities
  • Customer Service
    • Provide personalized service to customers, answering questions and resolving issues in a timely and professional manner.
    • Engage with customers to understand their needs and preferences, and make recommendations to meet their expectations.
    • Ensure that customers are satisfied with their shopping experience, and take steps to prevent and resolve any issues that may arise.
  • Store Maintenance
    • Maintain a clean and safe store environment, including the sales floor, stockrooms, and customer areas.
    • Ensure that all merchandise is properly displayed and stocked, and that the store is well-organized and easy to navigate.
    • Identify and report any safety hazards or maintenance issues to management.
  • Merchandising and Inventory
    • Assist with receiving and processing merchandise, including unpacking, stocking, and rotating inventory.
    • Ensure that all merchandise is properly labeled and priced, and that the store's inventory is accurate and up-to-date.
    • Participate in visual merchandising efforts, including creating attractive displays and arranging merchandise to meet sales goals.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
    • Communicate effectively with customers, colleagues, and management to ensure that all needs are met and that the store runs smoothly.
    • Participate in training and development opportunities to improve skills and knowledge.
    Requirements
    • High school diploma or equivalent required.
    • Previous retail sales experience preferred.
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced environment and meet sales goals.
    • Physical ability to stand for long periods, lift up to 50 pounds, and move merchandise as needed.
    What We Offer
    • A competitive salary and benefits package.
    • Opportunities for career advancement and professional growth.
    • A fun and dynamic work environment.
    • Discounts on merchandise and services.


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