Route Manager
3 weeks ago
Kept Companies is a leading provider of commercial cleaning and maintenance services with nine brands and over 100 locations nationwide.
As a Route Manager, you will be responsible for the safe and efficient completion of all available work for your assigned routes. Your day will consist of a mix of office-related activities and field-related tasks, including record keeping, scheduling, billing, jobsite quality and safety checks, and fleet and equipment maintenance management.
You will engage in driving from jobsite to jobsite, and at times, you may be required to work alongside crew members for training and assistance. You must be willing to perform manual labor activities and possess some training in computer use.
Key Responsibilities:
- Quality Control: Dispatch crews on time, check in with them while they are on the job, and organize and lead route team members in precise execution of services to achieve high customer satisfaction.
- Safety and Environmental Compliance: Lead team and personally adhere to company standards for safety, environmental compliance, asset management, and procedural practices.
- Operational Efficiency: Complete 100% of assigned work in the most efficient manner possible while maintaining customer satisfaction.
- Scheduling and Billing Workflows: Complete and validate schedule by Sunday, prior to the following week's beginning, and each week must be completely billed and reconciled with all wages accounted for by 12PM Tuesday morning.
Regular Duties:
- At the direction of the Operations Manager, you may be asked to aid in hiring, promotion, discipline, and other HR related activities.
- Oversee all route level employees, including onboard training and day-to-day route activities.
- Respond to operational problems in the field, including breakdowns, injuries, or other issues as they arise.
- Ensure preparation of and regular service of all assigned vehicles and equipment.
- Correct issues or complaints from customers.
- Respond to emergencies and special call-in work from customers.
- Assist or lead monthly team safety meetings.
- Assist in the regular reviews and counseling of all route employees.
Compensation and Benefits:
- You will receive a company cell phone and credit card for work-related expenses.
- You may participate in company health and vacation plans.
- Dental insurance
- Health insurance
- Vision insurance
- Life Insurance
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