Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various store operations.
Key Responsibilities- Provide a positive and welcoming experience for customers, responding to their needs and resolving any issues in a timely and professional manner.
- Assist with receiving, stocking, and pricing merchandise, ensuring accurate and efficient inventory management.
- Maintain a clean and organized store environment, including the sales floor, stock room, and outdoor merchandise area.
- Support store operations, including daily maintenance, orderliness, and cleanliness of the sales floor and stock room.
- Assist with merchandise resets, price changes, and special orders, ensuring a seamless customer experience.
- Communicate effectively with management and colleagues to ensure seamless store operations.
As a Customer Service Associate at Ace Hardware, you will have the opportunity to learn and develop new skills, including:
- Cutting keys or rekeying locks
- Cutting glass
- Driving a forklift
- Mixing paint
- Filling propane
Additionally, you will have the opportunity to learn about various aspects of hardware and home improvement, including plumbing, electrical, gardening, and more.
Physical DemandsThis role requires standing, walking, lifting (up to 25 lbs), and climbing, as well as the ability to work in a fast-paced environment with frequent customer interactions.
BenefitsWe offer a competitive compensation package, including:
- 401k with company match
- Full medical and dental insurance
- Optional life insurance
- Accrued PTO
- Flexible scheduling
- Merit-based pay increases and bonuses
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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