Operations Specialist
3 weeks ago
Delta Utilities is seeking an experienced Operations Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service to our customers through various channels.
The successful candidate will have a strong background in customer service, with the ability to communicate effectively and resolve issues efficiently. This is a full-time position based in New Orleans, Louisiana.
Key Responsibilities:
- Manage customer complaints within company guidelines to ensure consistency and high-quality service.
- Interact with other departments to resolve customer inquiries and achieve customer satisfaction.
- Perform related job duties as assigned.
About the Role:
This role requires a high school education or equivalent, as well as one year of customer service, billing, or collections experience. Strong communication and problem-solving skills are essential, as is the ability to work in a fast-paced environment.
Average Salary: $50,000 - $65,000 per year
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