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Surgery Coordinator

2 months ago

GondrecourtleChâteau, Grand Est, United States Allina Health Full time
Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. We are committed to providing whole person care, investing in your well-being, and enriching your career. As a Provider Coordinator Surgery, you will play a vital role in maintaining systems essential to the daily operations supporting patient care. You will schedule and coordinate a variety of appointments, procedures and tests, maintain and communicate department and provider schedules, and provide excellent department support to promote efficient, effective clinical operations and provide exceptional patient experience.

Key Responsibilities:
  • Scheduling: Schedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments between multiple providers. Verifies insurance and obtains prior authorizations as needed, may register patients. Arranges interpreter services for patients as needed.
  • Administrative Department Support: Provides department reception, patient check-in. Provides telephone coverage, routing messages accordingly. Tracks insurance verification using multiple systems. Maintains lobby area. Ensures that patient documentation is complete and is responsible for an insurance or referral work queue. Organizes and maintains department records, manuals and patient education materials.
  • Chart Preparation: Analyzes patient records to determine if outside documents are needed. Reviews patient consent forms and ensures they are updated with the patient. Contacts document source, obtains records, scans and indexes into the electronic medical record.
Required Qualifications:
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
Preferred Qualifications:
  • High school diploma or GED
  • Post secondary education in medical field
  • 2 to 5 years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records
Physical Demands:
  • Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently