Customer Service Representative

2 weeks ago


Littleton, Colorado, United States Foothills Park & Recreation District Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Center Associate. As a key member of our staff, you will provide exceptional service to our patrons, ensuring a positive and memorable experience at our recreation centers.

Key Responsibilities
  • Provide outstanding customer service, greeting patrons and responding to inquiries in a professional and courteous manner.
  • Direct calls and answer questions about district services, programs, rates, and policies.
  • Handle program registrations, passes, admissions, and point-of-sale transactions.
  • Assist with the setup of rooms and maintain the cleanliness of the front desk/lobby area and facility.
  • Work a variety of shifts, including daytime and evening hours, weekends, and holidays.
Requirements
  • Previous experience in a customer-facing role, preferably in a public service setting.
  • Accurate cash handling experience is a plus.
  • Proficiency in PC computer skills, including Windows and MS Office.
  • CPR/AED and First Aid Certifications are a plus, required within 60 days of hire.
  • Flexibility to work a range of shifts, including weekends and holidays.
  • Ability to lift 25lbs unassisted.
Benefits
  • FREE use of our recreation/fitness centers, swimming pools, and ice arena.
  • FREE drop-in fitness classes, including yoga, Zumba, and aerobic classes.
  • Golf discounts and other recreation program discounts.
  • Flexible schedule and accrued sick time.
  • Wellness Program and Scholarship Program opportunities.
  • Eligibility to participate in our 401(k) plan.

About Us

We are Foothills Park & Recreation District, dedicated to creating community, enhancing health, and inspiring play. We provide a variety of recreational services, programs, and activities for youth and adults, operating three recreation centers, two golf courses, a two-sheet ice arena, swimming pools, and two indoor sports facilities. Join us in making a positive impact on our community



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