Central Admission Coordinator

5 hours ago


Gaylord, Michigan, United States Gaylord Opco LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Central Admission Coordinator to join our team at Gaylord Opco LLC. The successful candidate will be responsible for managing the facility inquiry and admission process, providing customers with facility-related information, and coordinating admissions with internal teams.

Key Responsibilities
  • Respond to inquiry calls from hospital discharge planners, families, and other referral sources, managing the admission process and maintaining updated bed availability and facility services information.
  • Communicate special needs of new admits to staff to ensure a smooth transition and ensure daily entry of referral sources and admissions data into the automated referral system.
  • Maintain a working knowledge of Federal and State regulations and reimbursement guidelines, assisting with managed care referral process and database of medical contacts/community resources.
  • Perform daily follow-up on all active and pending inquiries and maintain confidentiality of patient information.
Requirements
  • Associate and/or Bachelor's Degree in Business/Communications field preferred, or two years equivalent experience in a sales/marketing position or Admissions Coordinator position.
  • One year of experience in a position requiring customer service and healthcare knowledge, with previous healthcare community relations experience preferred.
What We Offer
  • Competitive salary and benefits package, including medical coverage options, dental and vision insurance, and pet insurance options.
  • Flexible pay options, including daily, weekly, or bi-weekly pay advances through UKG Wallet.
  • Company-paid vacation days with rollover option and sick time, as well as an Employee Assistance Program.
  • Excellent career advancement opportunities, tuition reimbursement, and student loan repayment programs.
  • 401K retirement program, Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.


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