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Spa Receptionist Position

2 months ago

Old Lyme, Connecticut, United States TRANQUIL BALANCE Full time
Job Opportunity at Tranquil Balance

We are seeking a detail-oriented and customer-focused individual to join our front desk team at Tranquil Balance, a spa offering float therapy, massage, and facials. The ideal candidate will have a flexible schedule, excellent communication skills, and experience in customer service.

Key Responsibilities:

  • Greeting and Checking In Guests: Welcome and check in spa guests, ensuring a warm and relaxing experience.
  • Checkout and Retail Services: Process checkout transactions, handle retail sales, and manage gift card transactions.
  • Scheduling and Communication: Answer phone calls to schedule appointments, respond to inquiries about spa services, and provide information about our offerings.
  • Administrative Support: Assist with administrative tasks as needed, maintaining a clean and organized work environment.
  • Facility Maintenance: Ensure the spa remains clean and tidy, including float rooms and common areas.
  • Product Knowledge: Stay up-to-date on spa products and services, providing expert recommendations to guests.
  • Laundry and Linen Management: Assist with laundry and folding of towels and sheets as needed.

About Tranquil Balance:

We strive to create a welcoming and relaxing environment for our clients and a positive work space for our team. This part-time position offers the opportunity for growth and development, with the possibility of additional hours with training.