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Health Management Academy Receptionist

2 months ago


Arlington, Virginia, United States The Health Management Academy Full time
About The Health Management Academy

The Health Management Academy is a dynamic organization that brings together health system leaders and innovators to address the industry's biggest challenges and opportunities. Our mission is to cultivate peer networks, understand key strategic trends, establish pragmatic partnerships, and develop next-generation leaders.

Job Summary

We are seeking a highly organized and personable Receptionist to join our team. The successful candidate will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth day-to-day operations.

Key Responsibilities
  • Serve as the first point of contact for THMA for guests, seated in our main reception area.
  • Greet guests warmly and ensure they are directed to the appropriate meeting space.
  • Collect and distribute mail and packages.
  • Ensure Kitchens are tidy, dishwashers run regularly, coffee machines are properly functioning and stocked.
  • Order office supplies and snacks.
  • Assist with tasks related to general office upkeep, working building maintenance, and communications to team members from our property management company.
  • Ensure cleanliness of all common areas including, but not limited to, the kitchen, conference spaces, reception area.
  • Tracks and reports out on office capacity and assists with office space planning initiatives as they arise.
  • Support talent acquisition as a member of the People & Culture team, including greeting candidates, directing candidates to in-person interviews, and helping to prepare interview materials.
  • Support the planning and execution of virtual and in-person employee engagement events.
  • Arrange, set-up, and breakdown large conference spaces for team events such as in-days or member events.
  • Order food for team and firm-wide gatherings and events.
Requirements
  • Previous experience working in a receptionist, facilities and/or office operations role preferred.
  • Willingness to jump into a variety of tasks and projects.
  • Proactive, organized, and possesses a strong attention to detail.
  • Positive and friendly demeanor when interacting with internal and external stakeholders.
  • As a member of the People & Culture team (THMA's Human Resources Function) discretion, confidentiality and good judgment are required.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position will require the ability to move about the office throughout the day, stack boxes, set up food, and from time to time lift items over 15 lbs. This role is required to work in an in-office setting 5 days per week.

Equal Opportunity Employment

The Health Management Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, THMA will provide reasonable accommodations for qualified individuals with disabilities. THMA's goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation

Starting salary of $50,000 per year plus benefits.