Customer Service Liaison

1 week ago


Boise, Idaho, United States Elcor Inc Full time
Job Overview

We are seeking a highly motivated and skilled Customer Service Representative to join our team at Elcor Inc. This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and a passion for helping others.

As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and maintaining our reputation for outstanding service. Key responsibilities include responding promptly to customer inquiries via phone, email, and live chat, resolving customer issues and complaints in a professional and efficient manner, and providing product information, pricing, and availability to customers.

The ideal candidate will possess a Bachelor's degree in Business Administration, Communications, or related field, with minimum 2 years of customer service experience in a fast-paced environment. Strong problem-solving abilities, attention to detail, and proficiency in Microsoft Office Suite and CRM software are also essential.

Estimated Salary: $45,000 - $60,000 per year.



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