Retail Sales Associate

4 days ago


West Chester, Ohio, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly motivated and detail-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will also be responsible for delivering friendly customer service, helping customers shop our store and find what they're looking for, and executing cash handling to standards. Additionally, you will be responsible for engaging customers on benefits of Rewards program and Private Label Credit Cards and completing enrollments, as well as assisting with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).

Responsibilities

• Maintain a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.
• Deliver friendly customer service, help customers shop our store and find what they're looking for, and execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Execute Company policies and standards.

Work Environment

• Ability to move throughout the store.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Requirements

• Retail and/or cleaning experience preferred.
• Ability to work in a fast-paced environment and meet productivity standards.
• Ability to work a variety of shifts, including nights, weekends, and early mornings.
• Ability to lift up to 50 pounds and stand for long periods of time.

About Michaels

Michaels is a leading arts and crafts retailer with over 1,290 stores in 49 states and Canada. We are committed to inspiring our customers, cultivating confident leaders, and serving our communities by fostering an inclusive environment for everyone to learn, shop, and create. We strive to be the best place for all things creative, and we are looking for talented individuals like you to join our team.
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