Sales Associate

4 weeks ago

Grand Rapids, Michigan, United States Carter'sOshKosh Full time

About the Role:

We are seeking a highly skilled Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

What We Offer:

  • A welcoming and inclusive environment that values and optimizes skills and talents.
  • The opportunity to learn and build skills and grow as an individual.
  • Development programs to help you grow in your current role and beyond.
  • A competitive compensation package, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.

Requirements:

  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.
  • The ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • The ability to stand or walk for extended periods of time; climb up and down a ladder.
  • Availability to work days, nights, weekends, and holidays as scheduled.

About Carter's/OshKosh:

Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

Equal Opportunity Employer:

Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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