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Client Service Specialist

2 months ago


Port Saint Lucie, Florida, United States Tonya Lowe - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? Do you thrive in a dynamic environment where you can engage with clients? If so, a role with Tonya Lowe - State Farm Agent could be the perfect fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain strong customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based review approach to inform clients about various insurance products.
What We Offer
  • Competitive compensation package
  • Flexible working hours
  • Career advancement opportunities
  • Paid time off for vacations and personal days
  • Health insurance coverage
Qualifications
  • Strong interpersonal skills
  • Exceptional communication abilities - both written and verbal
  • Organizational proficiency
  • Self-driven and motivated
  • Attention to detail
  • Proactive problem-solving skills
  • Commitment to outstanding customer service
  • Ability to learn and navigate computer systems
  • Team player with multitasking capabilities
  • Capacity to effectively connect with clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you possess the drive to excel and envision yourself in this role, we encourage you to explore this opportunity further.