Patient Flow Coordinator
2 weeks ago
The Patient Flow Scheduler coordinates inpatient and outpatient bed assignments according to algorithms, unit criteria, bed requests, and hospital protocol. This role collaborates with nursing unit team leaders to ensure accurate and timely placement of patients using the electronic bed tracking system. The Patient Flow Scheduler is responsible for highly detailed work in the registration system and provides excellent customer service to both internal and external customers.
Key Responsibilities
* Coordinates inpatient and outpatient bed assignments according to algorithms and hospital protocol
* Collaborates with nursing unit team leaders to ensure accurate and timely placement of patients
* Responsible for highly detailed work in the registration system
* Provides excellent customer service to both internal and external customers
Requirements
* High School graduate or equivalent required
* Minimum 1 year experience in a physician's office, hospital setting, or retail pharmacy required
* Proficiency with computer applications required
* Knowledge of medical terminology required
* Excellent verbal and written communications skills required
* Ability to read, write, and speak English clearly required
* Ability to multi-task in a fast-paced environment required
* Ability to demonstrate excellent telephone etiquette required
Performance Expectations
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
Work Environment
Manual dexterity is required for typing and extensive use of computer systems. Must be able to communicate clearly both verbally and in writing. Majority of work is completed at a desk, although some standing and walking is required.
Reporting Relationship
This position reports to department leadership and may supervise or direct incumbents as assigned.
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