Medical Social Worker II

17 hours ago

CA United States Kaiser Full time
Job Summary:

The Medical Social Worker II plays a vital role in assisting patients and their families/caregivers to cope with the social/emotional issues and practical arrangements related to their illness. Working under the general direction of the Social Work Manager/LCSW, this position delivers age-appropriate social work care to patients and their caregivers in accordance with agency policy and procedure, as well as state and federal regulations.

Key Responsibilities:
  • Provides psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem-solving, stress reduction, and developing healthy coping strategies in individual/family/group settings. Offers counseling for disease acceptance and understanding.
  • Develops and implements individual Plans of Treatment to assist patients and families in coping with and/or restoring social, emotional, financial, and environmental factors affected by illness.
  • Completes psychosocial assessments, partnering with patients to identify needs and develop and implement individual treatment plans based on mutually agreed-upon treatment plans.
  • Discusses options for care proactively, including Kaiser resources and external community/government resources, to assist patients and families in developing short- and long-term care plans as appropriate.
  • Collaborates with other disciplines in assessing, planning, and providing services for patients utilizing biopsychosocial information.
  • Assists patients in advocating for themselves to receive appropriate services within Kaiser and in the community.
  • Assists patients and families with care planning and discharge plans.
  • Takes, reviews, evaluates, and prioritizes written and oral referrals.
  • Maintains documentation, records, and data collections.
  • Responsible for completing required documents in a complete and timely manner.
  • Functions as part of the Skilled Nursing Facility Team to ensure appropriate, timely placement of Kaiser members in nursing facilities.
  • Liaisons between patients and Kaiser, maintaining a positive relationship with Kaiser and providing for continuity of care.
  • Identifies appropriate levels of care and facilities for referred patients, where applicable.
  • Obtains placements, where applicable.
  • Collaborates with internal and external resources in Kaiser and the community to meet mutually agreed-upon goals and objectives.
  • Provides information and referral to community resources as requested.
  • Coordinates the exchange of information between Kaiser, families, members, and skilled nursing facilities.
  • Determines the application of Kaiser, Medicare, and Medi-Cal benefits to specific patient situations.
  • Participates in Utilization Management/Quality Assurance activities.
  • Assists in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging phone calls from members/families.
  • Works with referral sources to clarify and complete required clinical and psychosocial information.
  • Performs other related duties as necessary.
Requirements:
  • Experience: Step I - 0-2 years of social work experience; Step II - 2-4 years of social work experience within the last five years; Step III - 4 or more years of social work experience within the last ten years.
  • Education: Master's in Social Work accredited by the Council of Social Work Education.
  • License, Certification, Registration: N/A.
Additional Requirements:
  • Demonstrated ability to work on a multidisciplinary team.
  • Must have solid psychosocial assessment skills.
  • Knowledge of chronic and acute disease and how it impacts patient and family functioning.
  • Demonstrated excellent oral/telephone communication skills and written documentation.
  • Must be computer-literate and, preferably, experienced in automated clinical information systems.
  • Must demonstrate ability to effectively and efficiently handle demanding workloads involving multiple tasks.
  • Demonstrated ability to function independently as a collaborative, supportive team member.
  • Must be able to master detailed and complex information regarding benefits and coordination of care.
  • Must be willing to work in a Labor Management Partnership environment.
  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

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