Current jobs related to Guest Services Representative - Asheville, North Carolina - Embassy Suites Asheville
-
Guest Services Representative
1 week ago
Asheville, North Carolina, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your key responsibilities will include:Key Responsibilities: Assist guests at all times and respond to their requests with diligence and follow-through Provide reasonable accommodations to guests in response to their requests...
-
Guest Services Representative
1 week ago
Asheville, North Carolina, United States ESA Management, LLC Full timeJob SummaryThe Guest Services Representative is responsible for providing exceptional customer service to guests, responding to their needs and resolving any issues that may arise. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesAssist guests with check-in and...
-
Guest Service Ambassador
4 weeks ago
Asheville, North Carolina, United States Nothing Bundt Cakes Full timeJob Title: Guest Service RepresentativeAt Nothing Bundt Cakes, we're passionate about bringing joy to our guests and communities. As a Guest Service Representative, you'll play a vital role in creating a warm and welcoming environment for our customers.Key Responsibilities:Provide exceptional customer service, ensuring a memorable experience for every...
-
Guest Service Ambassador
2 weeks ago
Asheville, North Carolina, United States Nothing Bundt Cakes Full timeJob Title: Guest Service RepresentativeAt Nothing Bundt Cakes, we're passionate about bringing joy to our guests and communities. As a Guest Service Representative, you'll play a vital role in creating a warm and welcoming environment for our customers.Key Responsibilities:Guest Experience: Greet walk-in and phone guests with genuine warmth and helpful...
-
Guest Services Supervisor
2 months ago
Asheville, North Carolina, United States The Foundry Hotel Asheville, Curio Collection Full timeThe Foundry Hotel Asheville, Curio Collection - Elevate Your CareerPosition Overview: The Guest Services Supervisor plays a crucial role in guiding and supporting the front office team in their daily tasks and responsibilities. We provide comprehensive Medical/Dental/Vision benefits, a generous Paid Time Off program, performance-based bonuses, daily pay...
-
Guest Services Manager
2 weeks ago
Asheville, North Carolina, United States Earth Fare Full timeJob Title: Guest Services SupervisorAt Earth Fare, we are seeking a highly skilled and experienced Guest Services Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our Crowne Plaza location in Asheville, NC.Key...
-
Customer Service Representative
1 month ago
Asheville, North Carolina, United States Zips Car Wash Full timeJob OverviewZips Car Wash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our car wash facility.Key...
-
Guest Services Supervisor
2 weeks ago
Asheville, North Carolina, United States Earth Fare Full timeJob Title: Guest Services SupervisorJob Summary:We are seeking a highly skilled Guest Services Supervisor to join our team at Crowne Plaza - Asheville, NC. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest satisfaction and providing a warm and welcoming experience for our guests.Key Responsibilities:Supervise...
-
Customer Service Representative
7 days ago
Asheville, North Carolina, United States Chick-fil-A Full timeAt Chick-fil-A, we're seeking a talented individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you'll be responsible for providing exceptional service to our guests, ensuring a positive dining experience. Your enthusiasm and friendly demeanor will make a lasting impression on our customers.Key...
-
Asheville, North Carolina, United States CarePartners Living LLC Full timeAbout the RoleWe are seeking a highly skilled Guest Services Call Center Position to join our team at CarePartners Living LLC. As a patient advocate and customer service specialist, you will play a vital role in promoting a culture of Patient and Family Centered Care.Key ResponsibilitiesPerform as a patient and family advocate to improve customer service and...
-
Customer Service Representative
1 week ago
Asheville, North Carolina, United States Zips Car Wash Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at Zips Car Wash in Asheville, NC. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and maintaining a clean and friendly environment.Responsibilities:Welcome and engage with customers in a warm...
-
Guest Experience Host
4 weeks ago
Asheville, North Carolina, United States The Biltmore Company Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Guest Experience Host to join our team at The Biltmore Company. As a Guest Experience Host, you will serve as a point of contact for guests visiting the estate, providing exceptional service and support to ensure a memorable experience.Key ResponsibilitiesProvide on-site guest services, including...
-
Guest Services Specialist II
1 month ago
Asheville, North Carolina, United States Mission Hospital Full timeJob SummaryWe are seeking a highly skilled Guest Services Specialist II to join our team at Mission Hospital. As a key member of our staff, you will be responsible for providing exceptional customer service and promoting a culture of Patient and Family Centered Care.Key ResponsibilitiesPerform as a patient and family advocate to improve customer service and...
-
Customer Service Representative
2 days ago
Asheville, North Carolina, United States Chick-fil-A Full timeWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at Chick-fil-A West Asheville. As a representative of our brand, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.Key Responsibilities:Consistency and Reliability: Demonstrate a...
-
Service Representative
4 weeks ago
Asheville, North Carolina, United States TAS-12 Anderson Asheville, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Greeter. As a Service Greeter, you will be the first point of contact for our guests who bring their vehicles in for service. Your primary responsibility will be to provide a welcoming and professional experience to our guests, ensuring their needs are...
-
Valet Parking Supervisor
2 days ago
Asheville, North Carolina, United States Parking Management Services Full timeParking Management Services Job DescriptionValet Parking SupervisorJoin our team of customer service professionals as a Valet Parking Supervisor at Parking Management Services. As a key member of our hospitality team, you will be responsible for leading a team of valets and ensuring exceptional guest experiences at our 5-star hotels, resorts, hospitals,...
-
Customer Service Representative
2 days ago
Asheville, North Carolina, United States Wingstop Restaurants Full timeDelivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and ensuring that every guest leaves with a smile.Key Responsibilities:Act as the...
-
Customer Service Representative
3 days ago
Asheville, North Carolina, United States PetroServices Full timeAbout the Role:Cashiers at Petro Services, Inc. are Customer Service Representatives who engage with guests, maintain a clean and stocked store environment, prepare food service offerings, and process customer transactions. Key responsibilities include greeting all customers, answering questions, scanning and processing transactions, preparing and...
-
Customer Service Representative
2 weeks ago
Asheville, North Carolina, United States Wingstop Restaurants Full timeDeliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop - 168 Tunnel Road Unit 40. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences by:Providing authentic, positive, and genuine interactions with guestsGreeting guests, answering phone calls,...
-
Guest Advocate
2 days ago
Asheville, North Carolina, United States Target Full timeAbout TargetAt Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. As a Guest Advocate, you will be empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.Key ResponsibilitiesScan and...
Guest Services Representative
2 months ago
Company Introduction:
Join our dynamic team at Embassy Suites by Hilton Asheville Downtown, where we redefine the hospitality experience. As a part of our new establishment, you will play a vital role in enhancing the guest journey, ensuring that every interaction is memorable. Our hotel boasts a contemporary design, spacious accommodations, and stunning views, all while being conveniently located near various attractions.
Position Summary:
As a Guest Services Representative, your role transcends beyond simply checking guests in and out; you will be the heart of our guest experience. Your warm greetings and attentive service will ensure that every visitor feels valued and welcomed.
Key Responsibilities:
- Greet guests with a friendly demeanor, setting a positive tone for their stay.
- Provide information about local attractions, hotel amenities, and services.
- Handle room bookings, changes, and cancellations efficiently.
- Address guest concerns with a proactive and positive approach.
- Work collaboratively with team members to fulfill guest requests.
- Share insights during team meetings to continuously improve our service standards.
Qualifications:
- Proven experience in customer service, ideally within the hospitality sector.
- Excellent verbal communication skills, with a friendly and professional tone.
- Strong attention to detail, ensuring all guest requests are met.
- Comfortable using technology and reservation systems.
- Ability to maintain composure in high-pressure situations.
- Flexible availability, including weekends and holidays.
- A high school diploma or equivalent; additional hospitality training is a plus.
Benefits:
- Competitive salary that reflects your expertise.
- Comprehensive health and dental coverage for full-time employees from day one.
- Paid time off and holiday pay to promote a healthy work-life balance.
- Recognition programs to celebrate team member achievements.
- Engagement in community service initiatives sponsored by the company.
- Performance-based incentives and bonuses.
- Opportunities for professional growth and advancement.
- Exclusive discounts on hotel stays and dining for you and your loved ones.
Discover More About Us:
The Embassy Suites by Hilton Asheville Downtown is proudly managed by Parks Hospitality Group, recognized as a top workplace in recent years. We invite you to learn more about our values and culture.
Are You Ready to Join Us?
Embrace the opportunity to be a Guest Services Representative at the Embassy Suites by Hilton Asheville Downtown. If you are passionate about creating exceptional experiences for guests and contributing to our hospitality narrative, we encourage you to explore this opportunity further.
