Slot Machine Technician

5 days ago


Waterloo, New York, United States Lago Resort & Casino LLC Full time
Job Title: Slot Technician

Job Summary:

The Slot Technician is responsible for ensuring the optimal performance of electronic gaming devices on the casino floor. This includes monitoring device activity, maintaining equipment, and providing exceptional customer service.

Key Responsibilities:

  • Monitor and maintain electronic gaming devices to ensure they are functioning properly.
  • Perform repairs and modifications to gaming machines and peripherals.
  • Configure slot and video machines to meet manufacturer and regulatory specifications.
  • Remove, move, install, and upgrade slot machines as needed.
  • Manage inventory of parts and track malfunctions, repairs, and testing results.
  • Provide excellent customer service and respond to customer concerns.
  • Maintain a clean and safe environment on the casino floor.
  • Support company initiatives and programs, including responsible gaming and customer service standards.

Working Conditions:

The Slot Technician will work in a fast-paced casino environment, interacting with customers and colleagues. The position requires physical mobility, including the ability to lift up to 75 pounds and stand for extended periods.

Requirements:

  • High school diploma or equivalent required; associate's degree in electronics or related field preferred.
  • Minimum two years' experience as a Slot Technician or Bench Technician with A+ certification preferred.
  • Excellent PC skills and working knowledge of word processors and spreadsheets.
  • Ability to read, analyze, and interpret technical procedures, government regulations, and business periodicals.
  • Ability to maintain confidential information and adhere to company policies and procedures.

Compliance Responsibilities:

The Slot Technician is responsible for ensuring compliance with local laws and regulations, including attending required training sessions and obtaining necessary licenses.


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