
Campervan Operations Team Lead
3 weeks ago
We are seeking an experienced Branch Operations Supervisor to lead our depot team in Kent - Seattle. As the face of Indie Campers, you will be responsible for ensuring exceptional customer service, maintaining our campervan fleet, and driving smooth operations.
Key Responsibilities:
- Manage daily depot activities, including check-ins, check-outs, and team coordination;
- Handle customer complaints and emergencies with professionalism and efficiency;
- Train, supervise, and coach a team of 1-3 people;
- Maintain our campervans in top condition, performing routine maintenance and repairs as needed;
- Source vendors and establish partnerships to support depot operations;
- Monitor inventory and stock levels, controlling workforce scheduling and reporting accordingly;
- Assist in reselling campervans, preparing and presenting them to prospective buyers.
About You
We're looking for a travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car. A strong background in team management, leadership, and direct customer interaction is essential. Fluency in English is mandatory, and eligibility to work in the US is required.
You should be able to work rotating shifts, including weekends and public holidays. A valid driver's license and confidence in driving a campervan are also necessary.
As a successful candidate, you'll join a young, fast-growing company where you can develop your skills, enjoy continuous training and coaching, and benefit from a competitive compensation package, including variable salary based on performance and results.
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