CRM Product Specialist, EMPOWER Pacemaker

4 weeks ago

Dallas, Texas, United States Boston Scientific Full time

About the Role:

We are seeking a highly skilled CRM Product Specialist to join our team in the South Central US region. As a CRM Product Specialist, you will be responsible for educating healthcare providers about product indications and maximizing adoption of the leadless CRM portfolio through education.

Key Responsibilities:

  • Educate healthcare providers about product indications and maximize adoption of the leadless CRM portfolio through education.
  • Provide clinical expertise to and training to field personnel and both current and new HCP customers.
  • Understand and train to the Quality Document: EMPOWER Leadless Pacemaker Physician Training Program.
  • Offer technical support based on instructions for use and trial protocols.
  • Assist in education and training activities for physicians, support staff, and personnel.
  • Serve as a therapy expert on SICD and Leadless Pacemaker products, device implantation, patient indications, selection, reimbursement, and programming.
  • Educate physicians, nurses, educators, and other healthcare providers on patient selection and indications for therapy.
  • Coordinate and deliver programs and resources to expand the market and improve therapy access.
  • Oversee local field education and training, including simulated procedures, device follow-ups, and troubleshooting.
  • Coordinate and deliver education via multiple modalities; live and virtual.
  • Liaise with marketing for technology improvements and next-generation needs.
  • Strong collaboration with a variety of stakeholders in the leadless pacemaker space for training evolution and adaptation.

Requirements:

  • Comprehensive ability to analyze and evaluate technologically complex devices.
  • Effective collaboration, teamwork, and communication skills.
  • Comfort navigating new professional environments, including labs and hospitals.
  • Flexibility for unanticipated travel needs for expertise and case coverage.
  • Ability to lead and influence customers.
  • Ability to prepare and present written and verbal communications effectively.
  • Thorough familiarity with BSC policies, operations, and procedures.
  • Business travel up to 70%.
  • Verification that you meet all vendor credentialing requirements.
  • Live in MSP preferred, or near major airport hub.

Preferred Qualifications:

  • 3-5 years of clinical medical device experience, specifically with CRM products.
  • Bachelor's degree in a relevant technical field or equivalent/related experience.
  • Strong knowledge of the Subcutaneous ICD therapy and implant.
  • Professional training/education experience.
  • Previous leadless pacemaker experience.
  • Demonstrated business acumen.

About Boston Scientific:

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran's status, age, mental or physical disability, genetic information, or any other protected class.

Boston Scientific maintains a prohibited substance-free workplace. Pursuant to Va. Code * 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US-based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

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