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Retail Department Supervisor

1 month ago

Phoenix, Arizona, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.

Key Responsibilities:

  • Lead by example, engaging and interacting with all customers to ensure a positive experience
  • Train and mentor Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates

Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Associate discount

About Us:

TJ Maxx is a leading off-price retailer offering a wide range of products at discounted prices. We are committed to providing an exceptional customer experience and creating a positive work environment for our Associates.