Retail Service Associate

3 weeks ago


Sacramento, California, United States O'Reilly Auto Parts Full time

**About O'Reilly Auto Parts**

We are a dynamic and growing company that values our team members' contributions. Our mission is to provide high-quality products and services to our customers while fostering a positive work environment.

**Salary Range:**

$16.00 - $22.00 per hour, with opportunities for annual performance-based increases.

**Job Summary:**

The Retail Service Specialist will be responsible for supporting the Store Manager and Assistant Managers in various aspects of store operations, including sales, customer service, and store appearance.

Essential Job Functions:

  • Provide excellent customer service to retail and professional customers.
  • Supervise customer service levels on the retail showroom.
  • Answer phone calls according to company policy.
  • Process buy online/ship to store, hub and store to store transfers, and DC add orders.
  • Handle special orders and outside purchases.
  • Process retail customer returns and exchanges.

Requirements:

  • High school diploma or equivalent required.
  • Retail sales experience, preferably in auto parts.
  • Automotive systems and repair knowledge.
  • ASE Certification (desired).

**Benefits Package:**

  • Competitive wages and paid time off.
  • Stock Purchase Plan and 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance with optional flexible spending account.
  • Team member health/wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.


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