Litigation Support Associate

4 days ago


Boynton Beach, Florida, United States Veritas Legal Plan, LLC Full time
About the Role

We are seeking an experienced Claims Agent to join our team at Veritas Legal Plan, LLC. As a Claims Agent, you will be responsible for ensuring that all lawsuits for active/effective VLP members are processed efficiently and effectively. You will also create new profiles for prospects with pre-existing lawsuits.

The ideal candidate will have strong organizational skills, excellent communication skills, and the ability to work in a fast-paced environment. They will also have experience in customer service, collections, administrative support, and legal assistance work. In addition, they should have knowledge of legal terminology, research methods, and techniques, as well as administrative and court procedures.

Salary for this role is estimated at $50,000 - $70,000 per year, depending on experience. If you are a bilingual candidate, especially those who speak Spanish, we encourage you to apply.

Responsibilities
- Manage and process all lawsuits for active/effective VLP members.
- Create new profiles for prospects with pre-existing lawsuits.
- Ensure all necessary documentation is complete, legible, and accurate.
- Communicate effectively with affiliates, attorneys, and members via phone and/or email.
- Maintain and update records in Creditor Guard [CRM].
- Perform any other responsibilities connected with the servicing of the claim.

Requirements
- 2+ years of experience in customer service, collections, administrative support, and legal assistance work.
- Strong organizational skills and ability to prioritize workloads effectively.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.

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