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Personal Banker Associate I
2 months ago
Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate I to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.
Key Responsibilities- Customer Service: Provide personalized service to customers, responding to their financial needs and providing solutions to meet their goals.
- Product Knowledge: Develop and maintain in-depth knowledge of our retail consumer and small business products and services, recommending appropriate solutions to customers.
- Sales and Cross-Selling: Utilize the consultative sales process to identify and meet the financial needs of customers, cross-selling products and services to existing customers and acquiring new customers.
- Relationship Building: Establish and maintain strong relationships with customers, business partners, and colleagues, promoting a positive and professional image of Fifth Third Bank.
- Risk Management: Maintain a thorough understanding of risk management principles and practices, identifying and mitigating potential risks to the bank and its customers.
- Education: College degree or equivalent work experience, with a strong understanding of financial principles and practices.
- Experience: Previous experience in the financial industry, with a focus on retail banking and customer service.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required for this role.
Fifth Third Bank is a leading financial institution with a strong commitment to customer service and community involvement. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.
