Medical Records Clerk I

4 weeks ago


Mason, Ohio, United States TriHealth Full time
Job Overview:
As a Medical Records Clerk I - Diversified Services Specialist, you will be responsible for organizing, maintaining, and utilizing patient records. Your duties will include performing various clerical functions, such as sorting and filing documents alphabetically, numerically, and chronologically. You will also be responsible for ensuring the accuracy and completeness of patient records.

Key Responsibilities:
Maintaining patient records in a secure and confidential manner
Ensuring the accuracy and completeness of patient records
Performing various clerical functions, such as sorting and filing documents
Collaborating with healthcare professionals to ensure seamless patient care

Requirements:
High School Degree
Basic computer skills
Keyboard skills
Good communication skills
Ability to sort and file documents alphabetically, numerically, and chronologically

Working Conditions:
Sitting - Consistently
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally

TriHealth SERVE Standards and ALWAYS Behaviors:
At TriHealth, we believe in serving our patients, communities, and team members with excellence, respect, value, and engagement. As a Medical Records Clerk I - Diversified Services Specialist, you will be expected to demonstrate and live these values every day.

Serve:
Welcome everyone by making eye contact, greeting with a smile, and saying 'hello'
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel:
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service

Respect:
Respect cultural and spiritual differences and honor individual preferences
Respect everyone's opinion and contribution, regardless of title/role
Speak positively about my team members and other departments in front of patients and guests

Value:
Value the time of others by striving to be on time, prepared, and actively participating
Pick up trash, ensuring the physical environment is clean and safe
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste

Engage:
Acknowledge wins and frequently thank team members and others for contributions
Show courtesy and compassion with customers, team members, and the community

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