Route Service Manager

4 days ago


Odessa, Texas, United States UniFirst Full time
About the Role

UniFirst is seeking a highly skilled Route Service Manager to lead a team of Route Service Representatives and Route Service Supervisors. The successful candidate will be responsible for recruiting, training, and developing a high-performing team that delivers exceptional customer service to multiple customers per day.

Key Responsibilities
  • Oversee the recruitment, training, and development of a team of Route Service Representatives and Route Service Supervisors.
  • Build strong relationships with customers and drive customer satisfaction.
  • Collaborate closely with location management to provide excellent customer service and product programs.
  • Negotiate customer contract renewals.
Requirements
  • Business savvy with a focus on increasing profit and growing customer satisfaction.
  • Results-driven relationship manager with excellent communication skills.
  • Ability to problem-solve and handle customer service situations.
  • Strong computer proficiency (MS Office).
  • Excellent verbal and written communication skills.
  • 21 years of age.
  • Valid non-commercial driver's license in the state of residence.
  • Must meet pre-employment DOT physical requirements.
  • Physically capable of lifting up to 50 pounds.
What We Offer

UniFirst offers a range of benefits and perks, including 401K with company match, profit sharing, health insurance, employee assistance program, life insurance, paid time off, direct payroll deposit, tuition reimbursement, 30% employee discount, and employee referral bonuses.

About UniFirst

UniFirst is an international leader in the garment services industry, employing over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We are committed to providing a unique family culture where our team partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.



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