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General Merchandise Team Leader

2 months ago

San Francisco, California, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by providing a seamless shopping experience. We prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About General Merchandise

Our General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store. This team also leads Food & Beverage and Food Service, providing a fresh and food-safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.

Job Summary

We are seeking a General Merchandise Team Leader to join our team. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members, executing daily/weekly workload to deliver on department and store sales goals, and creating a consistent experience for our guests. You will also be responsible for working with Closing teams to identify key priorities and ensure the store is guest-ready.

Key Responsibilities
  • Lead and hold others accountable for delivering exceptional guest service and achieving sales goals.
  • Execute daily/weekly workload to deliver on department and store sales goals, including merchandising, pricing, transitions, revisions, sales plans, sampling, promotions, and price changes.
  • Work with Closing teams to identify key priorities and ensure the store is guest-ready.
  • Help empower the team to create a consistent experience for our guests by assessing reporting to identify gaps in GM and Fulfillment processes and developing a plan to resolve.
  • Responsible for working with Closing teams to identify key priorities and ensure the store is guest-ready.
  • Help create a scheduling plan approved by your ETL based on monthly and weekly business workload and guest traffic.
  • Enable team members to stay up-to-date on relevant trends and products.
  • Evaluate candidates for open positions and develop a guest-centric team Lead team onboarding and learning and close knowledge gaps through training and experiences.
  • With ETL guidance, help establish clear goals and expectations and hold team members accountable to expectations.
  • Per the direction of your ETL, help lead and coach the team to ensure accuracy and efficiency in all GM processes.
  • Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
  • Assess Fulfillment business and make decisions consistent with your ETL's direction to help teams fulfill all guest orders accurately and efficiently.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead and hold the team accountable to work in the same way.
  • Per the direction of your ETL, help create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
  • Address store needs (emergency, regulatory visits, etc.).
  • Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs.