Customer Experience Team Lead

4 weeks ago


Minot, North Dakota, United States T.J. Maxx Full time
Customer Experience Role at T.J. Maxx

As a Customer Experience Team Lead at T.J. Maxx, you will be responsible for promoting an excellent customer experience. This includes overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience while promoting loyalty programs, addressing customer concerns and issues promptly, and coordinating breaks for all.

Key Responsibilities:
1. Promote an excellent customer experience
2. Oversee a team of Associates at the front of store
3. Train and coach Associates on personalizing the customer experience
4. Address customer concerns and issues promptly
5. Coordinate breaks for all

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